ONECX
ONECX conçoit, développe, exploite et prend en charge les expériences client numériques des entreprises.
ONECX est une entreprise de premier plan spécialisée dans l’expérience client numérique pour les entreprises indiennes et les marques internationales. Elle conçoit, développe, exploite et prend en charge des expériences client numériques dans les domaines de la conception UX, de l’ingénierie, des données, du martech, de la personnalisation et de l’IA, en les évaluant selon le chiffre d’affaires, la croissance et la fidélisation plutôt que selon les livrables, dans le cadre de son approche Connected Experiences et de son modèle d’engagement Build. Operate. Own. ONECX est la marque de Razornext Technologies Private Limited, une société du Razorpod Group. Ses sept services sont l’Experience Design (UX), l’Experience Engineering, AI MAX, les solutions martech, la personnalisation, l’ingénierie des données et la stratégie et transformation CX. Connected Experiences™ est son cadre de gestion de l’expérience client comme un système unifié, afin que chaque point de contact soit relié à un résultat commercial mesuré. Dans le cadre de Build. Operate. Own., ONECX construit l’expérience, l’exploite en production conformément aux objectifs convenus et assume la responsabilité des résultats, plutôt que de livrer un projet puis de se retirer. Ses plus de 110 spécialistes travaillent comme une seule équipe responsable, composée de stratèges, de designers, d’ingénieurs et d’architectes de données. Avec plus de 85 projets réalisés et un taux de fidélisation des clients de 82 %, ils constituent un acteur majeur de l’écosystème indien. ONECX a conçu et livré des expériences client numériques pour Airtel, SUD Life Insurance, Religare Broking, Mahindra and Mahindra, HPE, Carrier Midea, Himalya, Revolt Motors, Greaves Ampere, le Ministry of Manpower de Singapour, Diageo, PayPal, Lixil, la Bill and Melinda Gates Foundation, le gouvernement de l’Assam et bien d’autres. ONECX accompagne des entreprises des secteurs de la BFSI, des télécommunications, de l’automobile, de la vente au détail, des boissons alcoolisées, de l’industrie pharmaceutique, de l’électronique grand public, de la fabrication, du secteur public, des produits numériques et de la santé, en Inde, aux États-Unis, au Royaume-Uni et à Singapour, depuis son siège de Gurugram et ses bureaux de Mumbai et Chandigarh. Sa solution est conçue pour être conforme au DPDP dès sa conception : la collecte du consentement, la localisation des données et les pistes d’audit sont intégrées à la prestation conformément à la loi indienne sur la protection des données personnelles numériques, au lieu d’être ajoutées ultérieurement lorsque les achats l’exigent. Aucun avis client pour le momentSoyez le premier à écrire un
Services
13 services offerts par ONECX
Description Software DevelopmentONECX designs, builds, and operates enterprise software products and digital platforms built around real customer and business needs. We turn complex business requirements into scalable, high-performing digital products, including customer portals, web platforms, mobile applications, APIs, and connected digital ecosystems. Our Approach: Build. Operate. Own.We take responsibility for the complete product lifecycle rather than delivering development in isolation. We bring together product, design, engineering, data, martech, and AI under one accountable team. This helps enterprises connect customer experiences directly with the systems, data, and processes behind them. Cross-Functional Expertise Our software development teams work seamlessly across:Strategy & Design: Product strategy and UX design.Core Engineering: Frontend and backend engineering.Infrastructure: Cloud architecture and data engineering.Lifecycle Support: Integrations, testing, and ongoing optimisation.Strategic Architectural PillarsWe focus on building software that is:Scalable for enterprise volumes and complex business requirements.Secure and resilient for critical customer and business journeys.Data-connected with the right integrations, APIs, and data foundations. Experiment-ready so teams can continuously test and improve experiences.AI-ready where AI can create measurable business value.Built for operations with monitoring, optimisation, and continuous improvement after launch.Industries & Business ImpactONECX works with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries to build and operate digital products that support:AcquisitionConversionServicingRetentionGrowthCompétences en Développement de Logiciel (12) Développement d'application AndroidDéveloppement d'applications hybridesDéveloppement de logicielDéveloppement d'applications mobilesDéveloppement AndroidDéveloppement d'applicationsDéveloppement de logiciels personnalisésdéveloppement d'applications mobilesDéveloppement sur-mesureDéveloppement d'applications CRM+2
En savoir plus sur Développement de LogicielDescription AI Solutions ONECX helps enterprises move AI from experimentation to production, using AI to improve customer experiences, accelerate operations and create measurable business value. We combine AI strategy, product design, engineering, data and enterprise systems** to build AI solutions that work within real business environments, not just isolated prototypes. Our teams work across AI-powered customer experiences, intelligent automation, AI content systems, conversational interfaces, enterprise copilots, recommendation and personalisation systems, and AI-enabled engineering workflows. We help enterprises with: AI strategy and use-case identification** based on business value and feasibility AI product development** from concept and prototype to production Generative AI applications** using enterprise data, LLMs and retrieval systems AI-powered customer experiences** across websites, apps and digital journeys * **AI content systems** for creating, adapting and scaling enterprise content * **AI personalisation** using customer signals and behavioural data * **Intelligent automation** across repetitive business and operational workflows * **AI engineering systems** that improve software development and delivery * **Data and AI foundations** including data pipelines, integrations, governance and evaluation * **AI optimisation and operations** to monitor performance and continuously improve production systems Our approach is grounded in enterprise realities: data quality, security, governance, integration, scalability and measurable outcomes. ONECX works with enterprises to identify where AI can create genuine value, build the right solution and operate it beyond the initial launch. **From AI demos to AI that works in production.**Compétences en Intelligence Artificielle (13) Développement IAMarketing IAAutomatisation du marketingIntelligence artificielleExpertise IAMarketing expérienceMarketing innovantStratégie d'IAIA générativeGénération d'images IA+3
En savoir plus sur Intelligence ArtificielleDescription ONECX SEO Services ONECX helps enterprises improve organic visibility, qualified traffic, and digital growth through enterprise SEO, technical SEO, content strategy, and SEO engineering. We combine SEO with UX, content, data, technology, and digital experience to build search strategies that improve discoverability while supporting business outcomes. Our SEO Services Technical SEO Crawlability, indexing, site architecture, Core Web Vitals, structured data, and international SEO. Enterprise SEO Optimisation for large websites, complex information architectures, and multiple business lines. SEO Strategy and Audits Identify technical, content, and growth opportunities. On-Page SEO Metadata, headings, internal linking, content structure, and search intent. Content Strategy Built around customer needs, search behaviour, and business priorities. Programmatic and Scalable SEO For large product, location, and service inventories. International SEO Country and language targeting, localisation, and hreflang implementation. SEO Migration Support for website redesigns, replatforming, domain changes, and information architecture changes. Structured Data and Entity Optimisation Help search engines understand products, services, organisations, and content. GEO and AI Search Optimisation Improve visibility across emerging AI-powered search experiences. SEO Analytics and Experimentation Use search, behavioural, and business data to continuously improve performance. How We Work ONECX works across strategy, design, engineering, content, and data, allowing SEO requirements to be incorporated into the digital experience and technology stack rather than treated as an afterthought.Compétences en Référencement naturel (18) Seo localSEO techniqueSEO on-Pagele SEO techniqueOptimisation SEOStratégie SEOGoogle SEOoptimisation des moteurs de recherche organiquesrecherche organiqueservices de référencement organique+8
En savoir plus sur Référencement naturelDescription Web Application Development ONECX designs, develops, and operates enterprise web applications that are scalable, secure, and built around real customer and business workflows. We combine UX design, product strategy, frontend and backend development, API integration, cloud engineering, data, and analytics to build web applications that perform reliably at enterprise scale. Our Web Application Development Capabilities Enterprise Web Applications For complex customer and employee workflows. Customer Portals and Self-Service Platforms Simplify digital journeys and improve user experience. B2B and B2C Web Applications Designed around specific business and user needs. Progressive Web Applications (PWAs) and Responsive Experiences Fast, app-like experiences across devices. Frontend Development Using modern web technologies and component-based architectures. Backend Development and APIs Scalable application services and integrations. Cloud-Native Web Applications Built for performance, availability, and scalability. Third-Party and Enterprise Integrations Across CRM, ERP, payment, marketing, and data platforms. Data-Driven Applications Connected to analytics, experimentation, and personalisation systems. Application Modernisation For legacy platforms and existing web applications. End-to-End Ownership From product discovery and UX design through engineering, testing, deployment, and ongoing optimisation, ONECX provides one accountable team across the complete application lifecycle. We build web applications for enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, with a focus on performance, usability, security, scalability, and measurable business outcomes. Design. Build. Operate. Own.Compétences en Application web (24) Application mobileDesign Application MobileDéveloppement d'applications hybridesJeux Applications MobilesApplication de jeux mobileDesign Application MobileDéveloppement d'applications mobilesApplication de jeux mobileUI design d'application mobileDesign de site web+14
En savoir plus sur Application webDescription UI/UX Design ONECX provides UI/UX design and digital experience design services for enterprises looking to improve customer journeys, digital products, and business outcomes. We combine UX research, product strategy, interaction design, UI design, design systems, prototyping, and usability testing to create digital experiences that are intuitive, accessible, and built around real user and business needs. Our UI/UX Design Capabilities UX Research and Discovery Understand users, behaviours, needs, and business goals. Customer Journey and Service Design Across digital and physical touchpoints. Information Architecture and Interaction Design For complex enterprise products. UI Design For websites, web applications, and mobile applications. Design Systems Create consistency and accelerate digital product development. Prototyping and Usability Testing Validate experiences before development. Product Design From early concepts through production. UX Optimisation Using analytics, experimentation, and behavioural data. Accessibility and Responsive Design Across devices and customer segments. Enterprise UX Transformation For legacy digital products and complex ecosystems. Cross-Functional Collaboration Our designers work closely with product, engineering, data, martech, and business teams, ensuring that design decisions can be translated into scalable technology and measurable outcomes. ONECX works with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, designing digital experiences that improve acquisition, conversion, engagement, and retention.Compétences en Ergonomie (UX/UI) (14) Optimisation de l'expérience utilisateurOptimisation UXUX DesignUX/UIUI designUI UXDesign centré sur l'utilisateurexpérimentations utilisateursConception d'Interface UtilisateurExpérimentation UX+4
En savoir plus sur Ergonomie (UX/UI)Description Data Consulting ONECX provides enterprise data consulting and data engineering services that help organisations turn fragmented data into reliable, actionable business intelligence. We help enterprises define their data strategy, architecture, governance, and operating model, and build the data foundations required for analytics, personalisation, AI, and digital growth. Our Data Consulting Capabilities Data Strategy and Roadmap Aligned to business and digital transformation goals. Data Architecture Across cloud, warehouse, lake, and lakehouse environments. Data Engineering and Pipelines For reliable collection, transformation, and delivery. Customer Data Platforms (CDP) Unified customer insights and customer data foundations. Data Integration Across CRM, ERP, marketing, product, and enterprise systems. Data Quality and Governance Improve accuracy, consistency, and trust. Analytics and Reporting Foundations Connect data to business decisions. Customer and Behavioural Analytics Understand journeys, engagement, and conversion. Personalisation and Experimentation Data Support real-time digital experiences. AI-Ready Data Foundations Make enterprise data usable for AI applications and intelligent automation. Data Modernisation Move from legacy data architectures to modern cloud platforms. Technology and Approach ONECX works across strategy, data engineering, technology, and digital experience, helping enterprises connect data with the systems and experiences that use it. We work with technologies and platforms across modern data ecosystems, including BigQuery, Snowflake, Databricks, Kafka, RudderStack, and Segment, alongside enterprise analytics and marketing platforms. Our focus is not simply on moving or storing data. We help enterprises build trusted, connected, and usable data foundations that support better customer experiences, faster decisions, and measurable business outcomes.Compétences en Data Consulting (4) Visualisation de donnéesConsolidation des donnéesGoogle Data StudioGénie des données
En savoir plus sur Data ConsultingDescription Mobile App Development ONECX designs, develops, and operates enterprise mobile applications that connect customer needs with business processes, data, and digital services. We combine product strategy, UX/UI design, mobile engineering, backend development, APIs, data, and analytics to build mobile experiences that are scalable, secure, and designed for continuous improvement. Our Mobile App Development Capabilities iOS and Android App Development For B2B and B2C products. Native and Cross-Platform Mobile Applications Based on product and business requirements. Customer-Facing Mobile Apps For acquisition, engagement, transactions, and self-service. Enterprise and Employee Applications Simplify internal workflows and operations. Mobile Product Design and UX/UI Focused on usability, accessibility, and conversion. API and Backend Development Connect mobile applications with enterprise systems. Third-Party Integrations Across CRM, payments, authentication, marketing, and data platforms. Personalisation and Experimentation Continuously optimise mobile experiences. Analytics and Behavioural Tracking Understand engagement and product performance. AI-Powered Mobile Experiences Including intelligent assistance, recommendations, and automation. Mobile App Modernisation For legacy applications and evolving digital products. End-to-End Ownership From product discovery and experience design through development, testing, deployment, and ongoing optimisation, ONECX provides one accountable team across the complete mobile product lifecycle. We work with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, building mobile applications that are reliable, scalable, and connected to measurable business outcomes. Design. Build. Operate. Own.Compétences en Application mobile (19) Application mobileDesign Application MobileDéveloppement d'applications hybridesJeux Applications MobilesApplication de jeux mobileDesign Application MobileDéveloppement d'applications mobilesApplication de jeux mobileUI design d'application mobileDéveloppement d'applications+9
En savoir plus sur Application mobileDescription E-commerce Development ONECX designs, develops, and operates enterprise e-commerce platforms that connect digital customer experiences with commerce, product, data, and business systems. We combine e-commerce strategy, UX/UI design, software engineering, data, personalisation, and martech to build digital commerce experiences that are scalable, fast, and designed to improve conversion and customer lifetime value. Our E-commerce Capabilities B2C and B2B E-commerce Development For complex enterprise businesses. E-commerce Website Design and UX Focused on discovery, conversion, and retention. Headless and Composable Commerce Architectures For flexible digital experiences. Product Catalogue and Search Experiences Designed for large and complex inventories. Checkout and Payment Experiences Optimised for usability and conversion. E-commerce Integrations Across ERP, CRM, PIM, OMS, payment, logistics, and marketing platforms. Personalisation and Recommendations Using customer and behavioural data. Search and SEO For scalable product and category experiences. Experimentation and CRO Continuously improve digital commerce journeys. Analytics and Customer Data Connect behaviour with commercial outcomes. AI-Powered Commerce Including intelligent search, recommendations, content generation, and customer assistance. E-commerce Platform Modernisation and Migration For legacy digital commerce environments. Integrated Commerce Approach ONECX brings together strategy, design, engineering, data, martech, personalisation, and AI under one accountable team, allowing enterprises to improve the complete commerce experience rather than optimise individual components in isolation. We work with enterprises across retail, automotive, mobility, BFSI, telecom, and other industries, building e-commerce experiences that support acquisition, conversion, engagement, and long-term customer value. Build commerce experiences that perform.Compétences en E-commerce (13) E-commerceDéveloppement e-commerceRéférencement naturel site e-commerceDéveloppement site e-commerceE-commercesolutions de commerce électroniqueSEO e-commerceDesign web d'e-commercedéveloppement web d'e-commercesite de commerce en ligne+3
En savoir plus sur E-commerceDescription Digital Product Management ONECX provides digital product management services that help enterprises turn business opportunities and customer needs into scalable digital products. We bring together product strategy, UX, technology, data, engineering, and business teams to define product direction, prioritise investments, and take digital products from discovery to launch and continuous improvement. Our Digital Product Management Capabilities Product Strategy and Vision Aligned with business and customer objectives. Product Discovery Identify customer problems, opportunities, and use cases. Roadmaps and Prioritisation Based on business value, customer impact, and technical feasibility. Product Requirements and User Stories Connect business goals with delivery. Customer Journey and Experience Mapping Identify opportunities across the product lifecycle. MVP Definition and Rapid Validation Test ideas before significant investment. UX and Product Design Collaboration Create intuitive digital products. Agile Product Delivery Across design, engineering, data, and technology teams. Product Analytics and Experimentation Measure adoption, engagement, and conversion. Product Optimisation Using behavioural data, customer feedback, and experimentation. Digital Product Modernisation For legacy applications and platforms. AI-Enabled Product Development Identify and integrate practical AI use cases. Integrated Product Partnership ONECX operates as an extension of the enterprise product team, bringing together product, design, engineering, data, martech, and AI capabilities under one accountable team. We help enterprises build and continuously improve digital products across BFSI, automotive, mobility, telecom, retail, and other industries, with a focus on customer value, adoption, operational efficiency, and measurable business outcomes.Compétences en Product Management (8) Design de produitProduct managementGestion du cycle de vie d'un produitDéveloppement de produitsStratégie produitLa stratégie de produitProduct GrowthProduct Growth
En savoir plus sur Product ManagementDescription Aucune description n'est fournie pour ce service.
Compétences en Web analytique/Big data (10) Web analytique/Big DataBig dataData analyticsAnalyse marketingGoogle AnalyticsAnalyse des donnéesAnalyse web big dataAnalyse numériqueWeb Analytique/Big DataAnalyses d'audience Internet
En savoir plus sur Web analytique/Big data
Équipe
110 membres dans l'équipe de ONECX
HistoireMarketing is forgotten. A great experience never is. A bad one is never forgiven.
WhoWeAre.Customers remember how every interaction felt: the first tap, the checkout that didn't get in the way, the support that arrived before they had to ask. Those moments are the brand. Everything else is the promise.
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Détails
- Siège socialUdyog Vihar II Road, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana, India