Userhub

Dacca, Bangladesh

Votre partenaire en recherche et UX au Bangladesh

Userhub est une entreprise de recherche et d’expérience utilisateur (UX) basée au Bangladesh. Nous accompagnons les organisations internationales, les cabinets de conseil, les partenaires du développement et les équipes de produits numériques dans leurs décisions concernant les produits, les services et les programmes. Nous sommes spécialisés dans la recherche qualitative, la recherche UX, les tests d’utilisabilité, l’évaluation de l’accessibilité et la conception centrée sur l’humain. Nos compétences couvrent la conception d’études, le recrutement de participants, la coordination des enquêtes de terrain, les entretiens, l’enquête contextuelle, l’évaluation UX, l’analyse et la synthèse des résultats, ainsi que la formulation de recommandations fondées sur des données probantes. Grâce à notre connaissance du contexte local et à notre capacité à mener des recherches en bengali et en anglais, nous intervenons notamment dans les services financiers numériques, les services publics, les technologies et le développement international. Fondé en 2014, Userhub contribue également à la formation professionnelle et à la recherche en libre accès à travers Userhub Institute et Userhub Journal.

10 personnes dans leur équipe

Parle Anglais, Bengali

Travaille à distance à travers le monde

Membre Sortlist depuis 2025

Fondée en 2014

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Services

5 services offerts par Userhub

Description
Userhub provides qualitative and applied research services to help organizations understand people's needs, experiences, behaviours, and decision-making in real-world contexts. Based in Bangladesh, we work with international organizations, consulting firms, development partners, and digital product teams. Our capabilities include research design, participant recruitment, fieldwork coordination, in-depth interviews, contextual inquiry, user research, qualitative data analysis, and evidence-based reporting. Our research spans digital products and services, financial services, education, public services, and international development. We combine contextual knowledge with rigorous research methods to deliver actionable insights and practical recommendations that inform products, services, programmes, and strategic decisions.
Compétences en Étude de marché (3)
Étude de marchéRecherche UXRecherche UX
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Description
Userhub specializes in UX research, usability testing, accessibility evaluation, and human-centered design to help organizations understand and improve people's experiences with digital products and services. Our capabilities include exploratory and evaluative UX research, user interviews, contextual inquiry, task-based usability testing, UX audits, accessibility assessments, user journey analysis, and evidence-based recommendations. We work with international organizations, consulting firms, development partners, and digital product teams to evaluate websites, applications, digital financial services, and public-facing digital services. Based in Bangladesh, we combine rigorous research methods with local contextual knowledge and Bangla- and English-language research capabilities to identify usability barriers, understand user behaviour, and inform inclusive, accessible, and effective digital experiences.
Compétences en Ergonomie (UX/UI) (6)
Test d'utilisabilitéUX/UIDesign centré sur l'utilisateurRecherche UXStratégie UXAudit UX
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Description
Userhub provides research-informed digital strategy and human-centered design consulting to help organizations make better decisions about digital products, services, and programmes. We combine qualitative research, UX research, stakeholder engagement, usability evaluation, and human-centered design to understand user needs, assess existing digital experiences, and identify opportunities for improvement. Our capabilities include digital experience assessments, UX strategy, research-informed strategic planning, design thinking workshops, and the development of actionable recommendations for improving usability, accessibility, and service delivery. Based in Bangladesh, we work with international organizations, consulting firms, development partners, and digital product teams across financial services, education, public services, technology, and international development.
Compétences en Stratégie digitale (4)
Stratégie webStratégie UXÉlaboration des stratégiesStratégie digitale
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Description
Userhub develops custom WordPress websites that combine human-centered design, usability, accessibility, and maintainable software development. Our capabilities include WordPress website development, custom themes and plugins, responsive interfaces, information architecture, content management integration, front-end development, and improvements to existing websites. We emphasize clean, standards-based implementation, performance, accessibility, and long-term maintainability. By integrating UX research and technical development, we help organizations create digital experiences that address user needs and support organizational objectives. Based in Bangladesh, we work with organizations, institutions, and businesses seeking reliable, research-informed WordPress solutions.
Compétences en Création de site internet (4)
Prototypage WebDéveloppement de Sites WebDesign site WordPressDesign de site web
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Description
Userhub helps organizations strengthen innovation capabilities through human-centered design, applied research, product discovery, and participatory learning. Our services include human-centered product thinking, design thinking workshops, problem framing, user research, stakeholder engagement, and research-informed innovation consulting. We support teams in challenging assumptions, understanding user needs, exploring opportunities, and translating insights into practical product and service improvements. Through Userhub Institute, we deliver professional learning programmes and facilitated workshops for corporate teams, institutions, and development organizations. Our Human-Centered Product Thinking programme helps product and technology professionals apply research-informed approaches to real-world challenges. Based in Bangladesh, Userhub combines over two decades of human-centered design expertise with applied research and professional education to support responsible, inclusive, and evidence-informed innovation.
Compétences en Innovation (4)
Design thinkingInnovation digitaleInnovationDécouverte de produits
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Coordonnées de Userhub

Détails

Siège socialUserhub, Tejkunipara-Nakhalpara Road, Dhaka, Bangladesh