Brand Journey

Hong-Kong, Hong Kong

Bringing your brand to life is an ongoing journey. It requires knowing your customer, creating new ideas and having an integrated team with the skills and know-how to execute. Our passion at Brand Journey is to provide a learning environment which empowers individuals and teams to build great brands. Whether looking to create a new brand, evolve your current brand's customer experience, or perhaps develop a brand engagement program, we help you develop creative solutions, involving your team as preferred via cross-functional team customer journey design workshops. We can also develop practical ‘how to’ implementation, training and communication tools for you to apply. Our approach is comprehensible yet simple, so you learn how to build and evolve the vision you have for your own brand. We can support companies in any service industry including hospitality & tourism, lifestyle & retail, coworking, financial services, property groups, education and also business services organisations. Every brand has a story to tell and an experience to share. What will your brand’s story continue to be?

2 personnes dans leur équipe

Parle Anglais

4 projets dans leur portefeuille

Travaille à distance à travers le monde

Membre Sortlist depuis 2020

Fondée en 2016

Aucun avis client pour le momentSoyez le premier à en ajouter un

Services

3 services offerts par Brand Journey

Description
Brand Journey partners with you and your team to help you develop your new brand, or bring deeper clarity and definition to your existing brand.

Brand definition can include determining the brand strategy, positioning, proposition, experience pillars, and target customer profiles, followed by the brand experience design process to create “on-brand’ experience ideas along the end-to-end customer journey, including implementation considerations. We also develop brand engagement and training toolkits for use throughout your organisation.

We support companies in any service industry focused on their customer experience such as hospitality & travel, lifestyle & retail, coworking, destinations, financial services, property, education and also business services organisations.
Compétences en Image de marque & branding (10)
Brand CreationBrand StrategyBrand DevelopmentCustomer Researchbrand engagementbrand creationbrand messagingCustomer experience designbrand trainingservice behaviours
Projets en Image de marque & branding (4)
Clients en Image de marque & branding (4)
Siam@Siam Design HotelsVoyage et Loisirs | regional
Value Retail ChinaVente au détail |
Next Story GroupVoyage et Loisirs |
Garage SocietyLocation d'espaces | regional
En savoir plus sur Image de marque & branding
Description
Brand Journey partners with you and your team to help you develop your new brand, or bring deeper clarity and definition to your existing brand.

Brand definition can include determining the brand strategy, positioning, proposition, experience pillars, and target customer profiles, followed by the brand experience design process to create “on-brand’ experience ideas along the end-to-end customer journey, including implementation considerations. We also develop brand engagement and training toolkits for use throughout your organisation.

We support companies in any service industry focused on their customer experience such as hospitality & travel, lifestyle & retail, coworking, destinations, financial services, property, education and also business services organisations.
Compétences en Innovation (5)
design workshopsCustomer Journey MappingBrand Innovationbrand experience designideation workshops
En savoir plus sur Innovation
Description
Aucune description n'est fournie pour ce service.
Compétences en Publicité (1)
Marketing Touristique
En savoir plus sur Publicité